Privacy Policy for Ankh Medic

Effective Date: [07/11/2026]

Ankh Medic ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website, or interact with our healthcare professionals.

By accessing our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Ankh Medic is a healthcare services provider offering medical consultations, diagnostic services, health screening, occupational health services, and related healthcare solutions.

For the purposes of applicable data protection laws, Anhk Medic is the data controller responsible for your personal information.

2. Information We Collect

We may collect and process the following categories of information:

Personal Information

Full name
Date of birth
Gender
Home address
Telephone number
Email address
Emergency contact information

Medical Information

Medical history
Current medications
Diagnostic test results
Clinical notes and treatment records
Referral information
Health insurance details where applicable

Technical Information

IP address
Browser type and version
Device information
Website usage data
Cookies and tracking information

Payment Information

Billing address
Payment details
Transaction history

3. How We Use Your Information

We use your information to:

Provide healthcare services and treatment
Schedule appointments and consultations
Maintain accurate medical records
Communicate important health information
Process payments and invoices
Improve our services and patient experience
Comply with legal and regulatory obligations
Protect patients, staff, and business operations

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

Your consent
Performance of a healthcare service contract
Compliance with legal obligations
Protection of vital interests
Legitimate business interests
Provision of healthcare and medical diagnosis

Where required, we will obtain your explicit consent before processing sensitive health information.

5. Sharing Your Information

We may share your information with:

Healthcare professionals involved in your care
Hospitals, clinics, and referral specialists
Laboratories and diagnostic providers
Regulatory and governmental authorities where required by law
Professional advisers and auditors
Payment processing providers
IT service providers supporting our operations

We will only disclose information necessary for the intended purpose and in accordance with applicable laws.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

Secure electronic health records
Encrypted communications where appropriate
Password-protected systems
Restricted access controls
Staff confidentiality agreements
Regular security assessments

Despite our efforts, no method of transmission or electronic storage is completely secure.

7. Data Retention

We retain personal and medical records only for as long as necessary to:

Provide healthcare services
Meet regulatory requirements
Resolve disputes
Enforce our agreements

Records are securely destroyed or anonymised when they are no longer required.

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request erasure of personal data where legally permissible
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

9. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

Improve site functionality
Analyse website traffic
Enhance user experience
Maintain security

You may control cookies through your browser settings.

10. Children's Privacy

Our services are not intended for children under the age of 16 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

11. International Data Transfers

Where personal information is transferred outside the United Kingdom or European Economic Area, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on our website with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Anhk Medic
Address: [Insert Business Address]
Telephone: [Insert Phone Number]
Email: [Insert Email Address]
Website: [Insert Website Address]

If you remain dissatisfied with how your personal information has been handled, you may lodge a complaint with the relevant data protection authority.

Anhk Medic is committed to maintaining the confidentiality, integrity, and security of all patient information and to complying with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.